Knowledge Base

Categories (13)

Accounts and Access

Information on Mikenet, KnightVision, mySMC portal, passwords and third-party accounts

Academic Resources

Articles on Canvas, lecture capture, wireless projection, and other academic resources available to faculty and students.

Email and Collaboration Tools

Information on email, spam filtering, mySMC campus portal, streaming TV, Office 365, video conferencing, emergency communications and survey tools.

Administrative Resources

Information about office computers, network resources, file management and accessing the virtual private network (VPN).

Personal Devices

Information on accessing network resources from your personal devices (computer, tablet, phone)and the Student Laptop Program


Information about printer locations, follow-me printing and accessing printers from personal devices


Information about College software, academic discounts and procuring new software

Policies and Standards

Information about security standards, guidelines and departmental policies.


Information on the information technology project request and approval process.

Student Employment Opportunities

Information about jobs available in IT and how to apply

Training and Workshops

Information on upcoming workshops sponsored by the IT department

Classrooms and Labs

All classrooms at Saint Michaels College are equipped with digital displays and other components. To see photos and find more information about specific classrooms, see our Canvas site at


Green Mountain Higher Education Consortium support for Oracle and Blackbaud